03 9465 0350 - 33 Years of Mercedes-Benz Servicing, Parts and Sales - COVID-19: An important message for our customers and a Message for all our Healthcare workers!

COVID-19: An important message for our customers

COVID-19: An important message for our customers;

In light of the heightened level of concern related to the spread of the novel coronavirus (COVID-19), we want to update our customers on what Peter Lennox Automotive is doing to safeguard the health and well-being of our customers and staff.

Our Thomastown service centre and dealership is open with no change to our operating hours. However, we are taking extra precautions within our business and have implemented additional levels of hygiene control around our offices, workshop and especially in all the used Mercedes-Benz we see and service daily.

We have always maintained a clean and hygienic environment, however, due to the recent OVID-19 outbreak, we have increased our sanitisation procedures on all vehicles.

Service centre:
Each car seen by our service team is wiped down and thoroughly sanitised before delivery to our customers. Our technicians will wipe down all high touch surfaces such as the steering wheel, door handles, seats and controls.

Used Car Showroom:
Our range of used Mercedes-Benz cars are cleaned daily and after each test drive sanitised as per VACC guidelines released this week.

All our staff have been advised to limit personal contact, and we request they inform us if they are unwell or have been in contact with someone from overseas or a confirmed COVID-19 case.

We also request that any of our customers who have recently returned from overseas, or a feeling unwell, please call before visiting so that we can best direct their enquiry.

For customers who wish to minimise possible exposure to the virus, we are implementing procedures to allow off-site test drives and vehicle inspections for prospective customers who are genuinely interested in one of our used Mercedes-Benz.

We will do our best to work around your particular requirements and offer the first-class service that we are known for since 1986!

This situation is continually evolving, and we will update as the need arises, and new procedures are put into place.

Finally, we would like to reassure all our customers that every precaution, as advised by the relevant authorities, has been taken to protect our customers and staff.

Please stay safe, and we hope to see you for your next service or test drive!

Peter Lennox Automotive

Update 28/03/20:

We are saying thank you to our Healthcare workers!
Click here for more information!

Update 24/03/20:

Due to business disruptions caused by the COVID-10 virus we are going to close on Saturdays until further notice.

Our Mon-Fri hours do not change, and we remain open Mon-Fri from 8am to 5pm.